November 8, 2023

Important Update: Transactions on Fantom Chain are Open Now!

Transaction on Fantom Chains are Open Now. Users are requested to migrate their funds from Fantom Chain

Greetings, Plena Community! We're reaching out with a crucial update concerning your transactions on the Fantom chain. Observing recent unusual activity, we proactively halted transactions on Fantom to protect your funds.

Why the halt?

Embracing a multichain world is key to delivering a secure and diverse crypto experience. But due to atypical patterns on the Fantom chain, we decided to initiate a temporary suspension.


Your next steps?

We recommend transferring your assets from the Fantom chain to other supported chains like Polygon, BSC, Avalanche or Base through the Plena Super App. This move prioritizes the security of your investments, and we're here to ensure a smooth transition.

A special note for $FTM holders: If you plan to move $FTM to a centralized exchange, you must open a support ticket with them to access your funds. For guidance, please refer to our detailed article.


Considering an alternative?

You might opt to send USDT to exchanges or shift your tokens to a non-custodial wallet after we resume withdrawals.

Withdrawal window: Act now, as withdrawals are currently open from November 1, 2023, to December 31, 2023.

Need support?

We understand the complexities of navigating changes and are fully committed to assisting you every step of the way.

Your security is our utmost concern. We're grateful for your trust in Plena as we strive to provide the premier crypto experience.

Thank you for being a valued member of the Plena family.

Stay vigilant and informed,

Team Plena Crypto Super App

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